Help Desk, School of Business

Your WFU computing password expires every twelve (12) months. Information Systems notifies you by email when it is time to change your campus computing password. The messages are sent from help@wfu.edu with the following subject lines, depending on whether you are a student or faculty/staff:

• Subject: Your Wake Forest Account Password Will Expire
  
  

Email notifications will be sent 9, 6, and 3 days prior to password expiration.  Failure to change your password before it expires will prevent you from accessing computing resources.

• How to change your password [Students]
• How to change your password [Faculty & Staff]

NOTE:  The WFU network is configured with a security feature that locks a user account if three (3) failed login attempts occur within a specified amount of time. Users cannot log on with a locked account. These accounts must be unlocked by an administrator or until a 15 minute lockout period has expired.