Reset your Forgotten Password Visit account.wfu.edu. Select Reset Forgotten Password.Note: If you are asked to log in, please open a Private or Incognito browsing session to complete the Reset Forgotten Password steps. Enter your WFU username (without @wfu.edu). Enter your Last Name. Enter your WFU ID number. Enter your birth month and day (MMDD). Select which method you would like to receive your security code to verify your account, either your registered email address or mobile phone via SMS. Enter the code in the “Code” field and select Check Code Once your code has been verified, select Continue. Enter your new password, confirm your new password, and select Change Password. Users with WFU-issued Windows computers will need to be on campus or VPN in order to synchronize their newly created WFU account password with their computer password.