Accessing Cisco Unity Voicemail
Accessing your Voicemail online
** Reynolda Campus Only**
You must be on-campus or logged into VPN to complete these instructions. Access your WFU campus voicemail using a web browser at voicemail.wfu.edu or on your Cisco phone using voicemail commands.
The following features are available to change at voicemail.wfu.edu after logging in with your WFU credentials and selecting Settings.
- Change Voicemail PIN
- Personal Preferences
- Phone Menu Preferences
- Message Playback Settings
- Change Greetings
Commands for the Cisco Unity Voicemail system
** Reynolda Campus Only**
Log On: Dial x4400 or (336) 758-4400 (if off campus), enter your PIN followed by #.
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Play Messages: Log on, press 1 to listen to new messages, press 31 to listen to saved messages.
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Delete Message: Press 3 to delete a message.
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Record Greeting: Log on, press 41, press 3 to choose which greeting to update and follow the prompts.
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Record Spoken Name: Log on, press 432 and follow the prompts.
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Compose Message: Log on, press 2, record message, press #, enter recipient mailbox number, press # twice to send message.
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Forward Message: Log on, listen to message, press 5, record introduction, press #, enter recipient’s mailbox number, and press # twice to send.
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Reply to Message: Log on, listen to message, press 4, record your reply, and press # twice.
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Call Sender: Log on, listen to message, press 44.
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Select Full or Brief Messages: Log on, press 423, and follow prompts.
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Switch to Voice Commands: Log on, press 9, and follow prompts.
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Change Password: Log on, press 431, and follow the prompts.
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Express Message: Dial # + 4-digit Extension (e.g. #1234) to leave an express message to an on-campus extension.