The School of Business Help Desk will operate remotely during a campus closure. Email and call-in support will be available during our standard operating hours.
- Monday - Thursday: 8:00 am - 6:00 pm
- Fridays: 8:00 am - 5:00 pm
- On-call support for emergencies is available, outside of these hours.
- Email: firstname.lastname@example.org
- Phone: 336-758-4126
Software Issues & 'How To' Questions
Most software issues or 'how to questions' can be answered or resolved over a phone call. We may use a remote support tool to connect to your computer to either view or control your computer remotely.
In the event of a hardware issue that prevents you from conducting a critical part of your job, we should be able to arrange a repair or provide loaner equipment. However, this will depend on the nature of the university policy and/or local government restrictions.