Managing Visitor Wireless Credentials at the WFUCC

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All WFU Faculty/Staff/Students can create temporary wireless credentials so that guests can connect to the WFUvisitor network at the Charlotte Center. Wireless credentials can be created in advance of a guest’s arrival or on demand as needed.

Guidelines for Visitor Wireless Credentials:

The same credentials can be used by multiple people attending the same event
Unique credentials should be generated for each event or group visiting the WFUCC
Credentials should be generated so that they align with the duration of the guest’s visit
Credentials for multi-day events:
- If the event occurrences are within a short period of time (i.e. 1-2 weeks), the same credentials can be used for each day of the event.
- If the event occurrences are spread out (i.e. they occur once a month), unique credentials should be created for each instance and expiration dates should be set appropriately.
Credentials should not be left posted in WFUCC (on signs or whiteboards) beyond the duration of your event.
Each set of credentials is tied to it’s creator - only that person can extend, suspend, delete or reset the password.

Creating Wireless Credentials

You must be on campus or connected to VPN to access the Netguest site.

Open any browser and navigate to the Netguest site located at https://netguest.wfu.edu

Enter your WFU username and password.
Complete the Guest Information form as follows:
- First & Last Name:
  The system creates the username using the first character of the First Name field and the all characters in the Last Name field. If you wish to create credentials with a specific username, please use the following method:
  Desired Username: mbainterview
  First Name: m
  Last Name bainterview
- Email: use your email address
- Phone: use your phone number
Under the Access Information section, select a duration or start/end dates that best align with your guest’s visit.
Click Create to generate the credentials and share the username and password with the WFUCC guest.
Please note that passwords are case sensitive.

Managing Wireless Credentials

The WFUCC member who creates a guest’s credentials can manage any sponsored guest account using the following steps.

Return to the Netguest Page located at https://netguest.wfu.edu.
Enter your WFU username and password.
.Click the “Manage Accounts” button
Click on the username of the account you wish to manage.
Use the Extend, Edit, Suspend, Delete, or Reset Password buttons as needed. We recommend using the “Suspend” option to manage access for groups with recurring visits.

Instruct WFUCC guests to login using the following steps:

Connect to the "WFUvisitor" network using their device's wireless utility.
Open any browser and the login web page should appear.
Enter the the WFUvisitor credentials to join the WFUvisitor wireless network.

Please note that this network is not encrypted. Visitors should connect to a VPN to ensure data encryption.