Many users also have a personal Google account in addition to their WFU Google account.  In order to avoid authentication issues with WFU resources, we recommend that you use one of the following methods (see below) to work with your Google Accounts.

Possible Errors with Multiple Accounts

If you receive “403. That's an error" or "Error: app_not_configured_for_user” (see image below), you may have accidentally authenticated a WFU resource with your personal Google Account instead of your WFU account.  

Google Error: 403. That's an error.  Error: app_not_configured_for_user Image

Option 1: Add your WFU Google Account to your Personal Google Account

  • While logged into your personal Google account, click on the Google Account picture or icon.
  • Select “Add Account”

  • Enter your @wfu.edu email, password and 2-step verification.

The next time you try to log into a Google authenticated resource, you will be able to choose which Google account to use to authenticate that resource.  If it is a WFU resource, select your WFU Google account.  This will also let you toggle between your two Google accounts easily from the Account picture or icon.

Google Account Chooser

Option 2: Use an Incognito or Private Window

Private or Incognito is a mode that opens a new window where you can browse the Internet in private without your browser saving the sites you visit and without any stored login credentials. You can switch between a private or incognito windows and any regular browsing windows you have open. You’ll only be in “private” or “incognito” mode when you’re using that window.
How to open a Private or Incognito browser window using different browsers:
Windows
  • Chrome: Chrome menu > New incognito window (Ctrl + Shift + N)
  • FireFox: FireFox menu > New Private Window (Ctrl + Shift + P)
  • Internet Explorer: Tools menu > In Private Browsing (Ctrl + Shift + P)
  • Microsoft Edge: More button > In Private Browsing (Ctrl + Shift + P)
Mac
  • Chrome: Chrome menu > New incognito window (⌘ + Shift + N)
  • FireFox: FireFox menu > New Private Window (⌘ + Shift + P)
  • Safari: File > New Private Window (⌘ + Shift + N)